First class customer service is at the heart of everything that we do.
The expertise and knowledge we’ve gained from being the UK’s No.1 fuel management provider means our Service Delivery teams meet and fulfil your requirements with skill and professionalism that is second to none.
We pride ourselves on customer satisfaction, which we measure, and which has improved year on year as we continue to invest and train our staff to deliver the best service available.
We measure all areas of our business and in our latest survey we were rated at over 89% for our Overall Service. We don't just survey our customers; we are also constantly rating and assessing our sites, our suppliers and our resellers to ensure that the Keyfuels offer is second to none in every area.
We have also recently been accredited with ‘Best Companies’ status, which is a ‘Michelin Star’ style rating for staff engagement as we recognise that one of our biggest assets is our people.
Peter Bridgen, Managing Director at Keyfuels, said: “These excellent results are testimony to the quality and commitment of our people at Keyfuels. It is our people who ensure we maintain our position as leader in this competitive market and enable our customers to continue to benefit from high quality service.”